How can I exchange a product?
If you wish you can return an article purchased through our website. The garments must be in perfect condition (not used, not washed, with their inside labels still attached and not altered). You cannot exchange or return products on sale. Returns at ouraniakay.com are free of charge in case of size change. The return deadline is ten (10) calendar days from receipt of the delivery confirmation. Returns are only available for Greece.
You can change your product either in size. The steps are as follows:
1- Print the form and fill in the details.
2- The information of where should be send are:
OURANIA KAY LTD
DIMOKRITOU 24, KOLONAKI
ZIP-CODE 10673, 210-6455112 GREECE
3- Once we receive we will process your etiquette and we will proceed to replace it.
What is the deadline for making exchanges?
The exchange deadline is ten (10) calendar days from receipt of the delivery confirmation.